<aside> 💡 Face 1) one-on-one, small group, one-to-many
</aside>
<aside> 💡 Face 2) How can I solve this problem in a DIY format, a done-with-you format, or a done-for-you format?
</aside>
<aside> 💡 Face 3) The level of support; do they have text support? Chat support? Email support? Live phone call support? Expert support? Zoom support?
</aside>
<aside> 💡 Face 4) What level of consumption will I have; am I gonna have them consume this info via video? Is it going to be an audio? Is it gonna be a written format? Or is it gonna be live or recorded? What can I do of each?
</aside>
<aside> 💡 Face 5) Speed & convenience: am I going to provide all of these services at all hours 7 days a week? Am I gonna do this 9-5 Monday to Friday? How quickly am I going to get back to somebody? Am I going to get back to them in 5 minutes? An hour?
</aside>
<aside> 💡 Face 6) The 10x to 1/10th test
</aside>